1. Information We Collect

1.1 Personal Information

When you engage with our services or interact with our website, we may collect personal information such as your name, address, email, and phone number. This information is essential for providing you with the best possible service experience.

1.2 Service Information

To offer our services effectively, we collect data related to each service, including details about RO Water Services, House Cleaning, Pest Control, and Plumbing. This enables us to customize our offerings to meet your unique requirements.

1.3 Log and Device Information

We automatically collect specific details when you visit our website, such as your IP address, browser type, and device information. This data helps us understand how users interact with our site and improve its functionality.

2. How We Use Your Information

2.1 Service Delivery

The primary use of your information is to deliver the requested services seamlessly. Whether it's ensuring the optimal performance of your RO filter or providing efficient house cleaning, your information is instrumental in delivering high-quality services.

2.2 Communication

We use your contact information to communicate with you about appointments, and service updates, and to respond to your inquiries promptly. This ensures a smooth and transparent communication channel between you and Anugraha Enterprises.

2.3 Personalization

We may use your data to personalize your experience with our website and services. This includes recommending relevant services based on your previous interactions with Anugraha Enterprises.

3. Data Security

3.1 Secure Storage

We make extensive efforts to secure your confidential information. Our storage systems and databases are designed to protect your data from unauthorized access, disclosure, or alteration.

3.2 Encryption

Sensitive data, such as payment information, is encrypted to ensure its confidentiality during transmission. We are dedicated in our commitment to data security.

4. Third-Party Involvement

4.1 Service Partners

In some instances, we may share your information with trusted service partners. This is done to facilitate the delivery of our services, and these partners are obligated to maintain the confidentiality and security of your information.

4.2 Legal Obligations

We may disclose your information when required by law or in response to a legal request. Rest assured, any such disclosure will comply with applicable data protection laws.

5. Cookies and Tracking

5.1 Cookie Usage

Our website may use cookies to enhance your user experience. Cookies are small text files stored on your device that help us improve the functionality of our site and provide a more personalized experience.

5.2 Cookie Preferences

Through the settings of your browser, you can control your cookie preferences. Adjusting these settings allows you to control cookie acceptance and improve privacy management.

6.Your Rights

6.1 Access and Correction

You can view and update your personal information. If you want to review or update your data, please contact us at +91 9673429103.

6.2 Data Deletion

You have the option to request that your data be deleted. We will promptly fulfill such requests unless retention is necessary for legal or legitimate business purposes.

7. Compliance with Laws

7.1 Local and International Laws

Our website may use cookies to enhance your user experience. Cookies are small text files stored on your device that help us improve the functionality of our site and provide a more personalized experience.

8. Updates to the Privacy Policy

8.1 Notification of Changes

Periodically, we may update this privacy statement to reflect modifications to our procedures or to ensure compliance with legal requirements. We will notify you of any significant changes via our website or other suitable channels.

9. Contact Us

9.1 Contact Information

For any inquiries or worries regarding this privacy statement, kindly get in touch with us at +91 9673429103. We promise to respond to your questions in a timely and open manner.

Thank you for choosing Anugraha Enterprises! We are committed to preserving your privacy because we appreciate your trust.